Background Check – FAQ’s

Contents

  1. What is a background check?

A background check is a process where an individual’s personal, professional, educational, and criminal history is reviewed to determine their suitability for a specific role or purpose.

  1. Why do employers conduct background checks?

Employers conduct background checks to ensure the safety and security of their workplace, verify the accuracy of a candidate’s claims, and mitigate potential risks associated with hiring.

  1. What information is typically included in a background check?

A background check may include criminal records, employment history, education verification, credit history, driving records, professional licenses, and reference checks.

  1. How far back do background checks go?

The time frame covered by a background check can vary depending on the type of check and the employer’s requirements. Generally, background checks cover the past 1 to 5 years.

  1. Can I fail a background check?

Yes, applicants can fail a background check if discrepancies, red flags, or disqualifying factors are found during the verification process.

  1. Can I dispute the information found in a background check?

Yes, individuals have the right to dispute inaccurate information found in their background check report. They may need to provide documentation or evidence to support their dispute.

  1. How long does a background check take?

Typically, background checks require a timeframe of at least 5 days and can extend up to 10 days, influenced by factors such as the number of applicants,responsiveness of the source, the complexity of the process, and the level of thoroughness needed. 

  1. Do background checks include credit checks?

Not all background checks include credit checks. It depends on the employer’s requirements and the nature of the position. Certain roles that involve financial responsibilities may require a credit check.

  1. Are background check results confidential?

Yes, background check results are typically treated as confidential information and are only shared with authorized individuals involved in the hiring process. 

  1. Can I refuse to undergo a background check?

While applicants have the right to refuse to undergo a background check, it may result in disqualification from the hiring process as background checks are often a standard part of the screening process.

  1. How much does a background check cost?

The cost of a background check varies based on the scope and specific services desired by clients. However, we also provide tailored packages designed for fresh graduates, rank and file employees, and managerial roles.

  1. What are the requirements before conducting a background check?

Before proceeding with background checks, mandatory requirements include obtaining a signed authorization letter from the individual and ensuring they provide at least two valid government-issued IDs.

  1. What happens if the applicant refuses to provide an authorization?

If an applicant declines to provide authorization for a background check, we are unable to proceed with the process as it is mandated by the data privacy act.

  1. Do previous criminal history disqualify an applicant from application or employment?

Previous criminal history may disqualify an applicant depending on the nature of the offense and its relevance to the job.

  1. What happens if the applicant’s documents are proven to be falsified?

If an applicant’s documents are proven falsified, it can result in disqualification from the application process or termination if already employed.

BACKGROUND CHECK REQUIREMENTS & PROCESS

 

EDUCATION CHECK

PROFESSIONAL CHECK

EMPLOYMENT CHECK

CRIMINAL CHECK (National Bureau of Investigation – NBI)

CRIMINAL CHECK (Metropolitan Trial Court & Regional Trial Court)

REFERENCE CHECK

GLOBAL DATA SET CHECK

IDENTITY CHECK (TIN/SSS)

NON-DEROGATORY RECORD WITH BUREAU OF IMMIGRATION CHECK

CREDIT RECORD CHECK

DIRECTORSHIP CHECK

ADDRESS VERIFICATION

DRIVER’S CHECK

KASAMBAHAY CHECK

Additional FAQs

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  1. Examples of Miscellaneous Fees (Outside Metro Manila)

Miscellaneous fees include transportation costs, accommodation costs and meal allowance.

  1. If the verification will be done outside Metro Manila, what’s the estimated cost?

For verifications done outside Metro Manila that need legwork, a 25% on top of professional fee is added.

  1. Checks for criminal, abuse, fraud 

MTC & RTC – Court investigation is per locality (city), but it will yield pending cases. For example records checked only in Manila, will yield pending cases in Manila. Other cities are not covered. The court dockets unfortunately are not centralized, hence, we go to a specific city requested to make the check. Generally the place of residence is the city we check as the probability of a criminal offense done is high within that area.

NBI – National Bureau of Investigation only covers those cases that are final or with convictions and those that jumped bail or with outstanding warrant or arrest. It will not cover those cases under investigation.

  1. Process of each checks refer to – view here
  2. What are the requirements or information needed refer to – view here 
  1. How long is the process | TAT

Turnaround time given is one to two (1 to 2) weeks, depending on the volume, in which can be extended should the information supplied by the Subscriber is insufficient. 

  1. What is the basic package for pre-employment. Basic package for pre-employment includes :
  • Employment Check 
  • Reference Check
  • Educational Check
  • PRC License Check
  • NBI Clearance Check

MTC & RTC – Court investigation is per locality (city), but it will yield pending cases. For example records checked only in Manila, will yield pending cases in Manila. Other cities are not covered. The court dockets unfortunately are not centralized, hence, we go to a specific city requested to make the check. Generally the place of residence is the city we check as the probability of a criminal offense done is high within that area

NBI – National Bureau of Investigation only covers those cases that are final or with convictions and those that jumped bail or with outstanding warrant or arrest. It will not cover those cases under investigation.

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