With its low costs, huge pool of skilled and talented workers, and favorable economic setting, it’s no surprise that the Philippines is one of the top countries for outsourcing.
BPO (Business Process Outsourcing), in particular, is one of the fastest-growing industries in the Philippines and it shows no signs of slowing down. BPO refers to an organization’s delegation of an important business function to an external service provider.
Outsourced functions can range from front-office activities like customer support to back-office needs like human resources, accounting, and information technology (IT) services. According to PEZA, there are around 788 BPO companies in the country, and they’re a mix of small, medium, and large enterprises.
If you’re planning to outsource to the Philippines, here are the BPO services the country excels at:
The Philippines is regarded as having one of the most vibrant and successful call center industries. Access to excellent call center technology, as well as skilled, hospitable, and enthusiastic professionals have led to country’s leadership in this industry. Among the call center services offered in the Philippines are customer support, inbound and outbound sales, and telemarketing.
Using computers and software to manage information can be a lot of work. It can also be very costly. When you outsource your IT needs, you reduce costs and increase efficiency by streamlining your in-house staffing and focusing on your core activities.
The Philippines has a huge pool of talented workers who have the required training and certification to provide network support, database administration, software development, and information security. Outsourcing your IT to the Philippines is also very cost-effective because of the comparatively lower salary ranges in the country.
Filipinos are known for having an excellent command of the English language, especially when it comes to writing. In fact, the country is recognized as one of the largest English-speaking nations in the world. The Philippines was given a “high proficiency” rating in the 2020 English Proficiency Index, with a score of 562 out of 700.
When you outsource your writing projects to the Philippines, you can expect great attention to detail in terms of grammar, syntax, and sentence construction. Filipino writers are also very proficient when it comes to using Microsoft Word, Google Docs, and other digital word processors.
If you’re looking for accounting services, the Philippines offers top-notch services like bookkeeping, payroll processing, auditing, and financial planning. Among Asian countries, the Philippines has one of the largest numbers of qualified professional accountants, with more than 188,000 Certified Public Accountants (CPAs). Accounting is also one of the top college courses here.
With their excellent accounting skills, English proficiency, and extensive experience, it’s no wonder Filipino accountants are globally recognized and in demand.
Recruiting employees, managing their performance, and handling the compensations and benefits can be very time-consuming. That’s why outsourcing your HR processes to specialists in the Philippines is an excellent solution.
Many Filipinos have a background in disciplines such as psychology, international relations, and mass communications, which is crucial to working in an HR position. Another characteristic that sets Filipino HR specialists apart is their strong cultural values. Their warmth, hospitality, and dedication makes them the perfect HR outsourcing partner.
Digital marketing is essential to growing your business. It strengthens your branding, expands your market reach, and increases business opportunities.
The Philippines itself has a growing digital marketing landscape due to the growing preference for digital media over traditional. Hiring a digital marketing employee or team in the Philippines lets you take advantage of the affordable cost while receiving excellent results. The different services offered by digital marketing specialists in the Philippines include SEO (Search engine optimization), PPC (Pay-per-click marketing), social media marketing, content marketing, and email marketing.
As an entrepreneur or business owner, it can be difficult to stay on top of different administrative or technical tasks while running the business itself. That’s where a virtual assistant comes in. A virtual assistant keeps you organized and helps you in scheduling meetings, answering calls, handling customer queries, and so on.
The increasing number of tech-savvy Filipinos combined with their strong administrative skills gives you plenty of great candidates to choose from. Filipinos are also flexible, quick learners, and very easy to work with.
Let FilePino help you manage your start-up business in the Philippines. Whether it’s taking over your business’ admin and bookkeeping tasks or obtaining official copies of important documents, you can expect top-notch, professional services from start to finish. Call us today at +1.806.553.6552 or contact us here.